Frequently Asked Questions
Why do I need a website?
A good website is an important investment in your company’s brand. A website will help your potential customers find you via Internet search, and adds an air of professionalism and credibility. You can also use it to track visitor engagement.
Most importantly, you will own 100% of your Zink-made website. Owning your own website will allow you to own your online presence; you won’t be beholden to Facebook, Instagram, Etsy, or any other subscription-based web builder. This means you won’t be subject to their whims regarding changes in pricing, content rules, or terms of service.
How much will my website cost?
Our website creation services start at $999. We offer several services for complete website creation, including copywriting, graphic design, and eCommerce integration to name a few. Your site is unique, and the price will reflect the work that goes into it; the less work required, the less we will charge.
Can I get a quote?
Yes, Zink offers free quotes via email. However, as the nature of web design is elastic, so are prices. If you require services that were not discussed in the originally-quoted email, you will be charged extra for those services based on time and effort.
Do you offer any discounts?
Zink Solutions is happy to negotiate prices depending on the nature of the business we are working with. We work hard to offer competitive pricing, especially to small startups, personal businesses, and nonprofits. Our mission is to make it easier for small businesses to claim their own space online!
How do we pay you?
We require an up-front deposit equal to 30% of the total cost quoted for your website. Once we begin work on your site, we cannot refund this deposit.
You don’t have to pay us the rest of the total until you’re completely satisfied with your website! When you’re happy with the results, we’ll hand over the keys in exchange for the remaining balance.
Zink Solutions accepts payments via cash, check, CashApp, Venmo, PayPal, and BitCoin. We cannot accept credit or debit cards at this time, and apologize for the inconvenience.
What technology does Zink Solutions use?
All of our websites are built on the WordPress framework. This allows us to streamline our work in order to create websites faster and more securely. Because WordPress open-source, it also means that you will own your website in its entirety.
We are partnered with SiteGround for hosting so the sites we host are safer and quicker to load.
Do you offer support for non-Wordpress sites?
We offer support for all websites on any platform, but will accept hourly work on a case-by-case basis. If we can’t fix the issue, you will not be charged.
How long will my site take to build?
The amount of time required will depend on the complexity of the site and the number of revisions needed. A simple brochure site with no revisions could take as little as a week to complete, while a large eCommerce site with many revisions could take several months.
What's the difference between domain services and hosting services?
Your domain is essentially just the name of your website. We will facilitate the purchase of your domain through a domain provider, and ownership will be transferred to you once the site is complete.
Web hosting is simply storing your website’s files in the cloud for a periodic fee, sort of like long-term storage unit. If you choose to let us handle hosting for you, we will use SiteGround as our cloud host.
What is website maintenance?
Just like a physical building, websites require maintenance to keep performing optimally. Zink’s maintenance plan includes plugin updates, site monitoring, and necessary changes to fix incompatibilies. You will also receive discounts and priority when requesting our hourly services.
Non-essential aesthetic or content updates are not considered maintenance, and are sold seperately with our normal hourly rate.
How will I know my website is secure?
As technology is constantly advancing, nobody can guarantee 100% protection from hackers. However, if you subscribe to our hosting and maintenance plans, we include the following preventative security features:
- SSL certificate for end-to-end encryption
- Recaptcha verification on all login and contact forms
- SG Security suite site plugin
- Automatic plugin updates
- Daily backups
- Site monitoring